Nortel Networks Alteon Link Optimizer 150 Manual de usuario descargar pdf (Pagina 5)

Contents 5

CallPilot Desktop Messaging Installation and Maintenance Guide

The subscriber has message access problems . . . . . . . . . . . . . . . . . . . . . . . 56

The subscriber has problems sending messages . . . . . . . . . . . . . . . . . . . . . 56

In sent messages digits or symbols appear instead of language-specific

symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Messages remain in the subscriber’s Outbox . . . . . . . . . . . . . . . . . . . . . . . . . 57

The subscriber cannot send messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

The subscriber cannot send a CallPilot message . . . . . . . . . . . . . . . . . . . . . 57

Non-delivery notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

"Unknown" appears in the Sender field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

The subscriber has problems with receiving replies . . . . . . . . . . . . . . . . . . . . 59

Deleted messages remain in the subscriber’s mailbox . . . . . . . . . . . . . . . . . . 59

The subscriber cannot delete messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Messages no longer on server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Voice message does not play on telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 60

The Message Waiting Indicator is active but there is no new message . . . . . 60

A subscriber who forwards or replies to a voice message in Outlook

Express receives non-delivery notification that the attached

message cannot be delivered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Accessing Desktop Messaging online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

To access online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using Desktop Messaging Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Resetting the CallPilot message store for Microsoft Outlook . . . . . . . . . . . . . . . . 63

Using CPTrace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Using CPTrace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

CP Trace settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

1 2 3 4 5 6 7 8 9 10 ... 67 68

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Nortel Networks Alteon Link Optimizer 150 Manual de usuario Pagina 5