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SIP Multimedia PC Client User Guide
[Standard—Nortel Networks Confidential]
Chapter 4
Multimedia collaboration
The SIP Multimedia PC Client enables two users to team together in a multimedia
collaboration session and enables one PC to support multiple one-on-one
collaboration sessions simultaneously.
Topics in this section:
• “Understanding collaboration tools” on page 83
• “Initiating a collaboration” on page 84
• “Exchanging files” on page 87
• “Whiteboarding” on page 90
• “Collaborating with the clipboard” on page 92
Understanding collaboration tools
When a collaboration session is open with another party, the SIP Multimedia PC
Client offers the following tools:
• File exchange enables you to send and receive files to the remote
collaborator.
• Whiteboard enables you to collaborate by entering text and graphic objects
in a shared workspace, which both you and the other person can manipulate
and view equally.
• Clipboard enables you to send and receive the contents of a Windows
clipboard, which can contain a wide variety of content copied from Windows
applications, such as images, clips of text, logs, and so forth.
- SIP Multimedia PC Client 1
- User Guide 1
- Trademarks 2
- Restricted rights legend 2
- Statement of conditions 2
- Contents 5
- Chapter 2 6
- Chapter 4 7
- Chapter 5 8
- NN10041-112 10
- Audience 15
- Text conventions 15
- Acronyms 16
- Related publications 16
- How to get help 17
- Chapter 1 19
- Getting started 19
- Configurations 20
- SIP Multimedia PC Client Set 21
- Useful terms to know 22
- Network-based address book 23
- Presence 23
- Service package 23
- Before you begin 24
- Audio Test Call step 31
- Multimedia PC Client 33
- Main menu actions 36
- Status area 37
- Main buttons 37
- System tray icon 38
- Using online help 39
- Multimedia communication 41
- Receiving a call 43
- Answering a call 45
- Ending a call 47
- Holding a call 47
- Retrieving a held call 47
- Transferring a call 48
- Consult transfer 49
- Three-way calling 50
- Conference calling 51
- Sending instant messages 52
- Sending web pages 54
- Figure 19 Confirm Web push 55
- Using voice mail 56
- Accessing your voice mailbox 57
- Using voice mail functions 57
- Sending and receiving video 58
- Chapter 3 61
- Returning a missed call 62
- Checking your outbox 63
- Deleting call log entries 63
- Viewing an address book entry 65
- 3 Click Save 67
- Web Address of the entry 69
- Contacts Import window 72
- Managing your Buddies 74
- List of Buddies actions 75
- Screening calls 76
- Multimedia collaboration 83
- Initiating a collaboration 84
- Exchanging files 87
- Add File 88
- Whiteboarding 90
- Saving whiteboard drawings 91
- Restoring whiteboard drawings 91
- Advanced set-up 97
- Setting up your user profile 98
- Defining network settings 100
- Setting up video (optional) 104
- Disabling video transmission 106
- Custom video configuration 107
- Figure 57 Presence settings 117
- Setting the standby option 119
- Specifying a tool tips delay 119
- Configuring multiple profiles 123
- Figure 62 Profile Manager 124
- Chapter 6 127
- Troubleshooting 127
- “chipmunk” sound on my calls 128
- Collaboration problems 131
- Video problems 132
- Appendix A 135
- Button references 135
- Table 4 Main GUI buttons 136
- Incoming call control buttons 138
- Active call control buttons 138
- Table 6 Active call buttons 139
- Appendix B 141
- Hardware notes 141
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