Nortel Networks P0919439 Manual de usuario descargar pdf (Pagina 80)

Management Reports

Nortel Networks Call Center Reporting Set Up and Operation Guide Issue 07

The Configuration Report

To print the Configuration Report:

1. Click L

evel from the System Manager Main window.

2. Click P

rint….

Note: The Configuration Report is only available for printing while the report is

open on the screen.

Print Schedule

Management reports can be scheduled to print out automatically at a set time. For example,

reports can be printed at night when the call center is closed, or once a month for the previous

month.

The Abandoned Caller ID Report can be scheduled to print more frequently due to the

significance of the information.

Scheduled printing is set up from the System Manager Main window.

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Nortel Networks P0919439 Manual de usuario Pagina 80