Nortel Networks P0919439 Manual de usuario descargar pdf (Pagina 81)

Management Reports

Issue 07 Nortel Networks Call Center Reporting Set Up and Operation Guide

To schedule a print run:

1. Click M

anagement-Info on the menu.

2. Click Print S

chedule. This will open the Print Schedule window.

Print Schedule window

3. Click Activate Print Schedule on the Daily, Weekly and Monthly tabs as required.

4. Click the Report Type to be printed in this schedule.

5. Click the Report Format required.

Note: If the Graphical option is chosen then those reports that are only available in

a numerical format will appear greyed out, and will not be printed.

6. Click the day and/or time as required.

Note: For Daily and Weekly schedules, a day and time must be entered. For

Monthly schedules, a time must be entered, as the day will automatically be

set to the first day of the following month.

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Nortel Networks P0919439 Manual de usuario Pagina 81