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Conﬁguring the CDN queue (LD 23) 25

Table 11

LD 23 - Conﬁguring DFDN

Prompt Response Notes

REQ NEW

TYPE ACD

CUST

Customer number for CallPilot.

ACDN

xxxx

Enter the DFDN.

MWC NO

MAXP

Maximum number of agent

channels.

Enter 1 to make this a DFDN

queue.

NCFW

To exit the overlay, enter ****.

—End—

Conﬁguring the CDN queue (LD 23)

The control DN is the single point to which the end user calls to access

voice mail or use multimedia functions such as fax capabilities.

Perform this procedure to conﬁgure the following CDN queues:

• primary CDN for Voice Messaging. This becomes the main CDN queue.

•

secondary CDN for Multimedia Messaging, if you want to provide users

with fax capability.

Step Action

Connect to the PBX.

Enter LD 23.

Enter the appropriate values as described in the following table.

For prompts not listed in the following table, press Enter to accept

the default.

Table 12

LD 23 - Conﬁguring the CDN queue

Prompt Response Notes

REQ NEW

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.0 19 May 2008

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Nortel Networks NN44200-313 Manual de usuario Pagina 25