Nortel Networks P0990474 Manual de usuario descargar pdf (Pagina 43)

Chapter 5 Initializing the CallPilot Mini/CallPilot 150 43

CallPilot Mini/CallPilot 150 Installation and Maintenance Guide

Initializing CallPilot 150 using a telephone

To initialize CallPilot 150 you need to:

• determine the CallPilot 150 Feature Codes

• configure the CallPilot 150 initial parameters

Determining CallPilot 150 Feature Codes

Default Feature Codes are assigned to CallPilot 150 by the Norstar system. These default codes are

listed in Table 15. When these default Feature Codes are used by other Norstar applications, the

Norstar system assigns Feature Codes between 900 and 999 to CallPilot 150. These codes might

not be assigned in sequential order. Record the assigned Feature Codes on Table 15.

Table 15 Assigned Feature Codes

Follow this procedure to determine CallPilot Feature Codes:

1 Press ≤·•⁄ on a two-line display telephone.

2 Record the Feature Code for the first feature used by CallPilot in Table 15 and on the CallPilot

Programming Record or the Call Center Programming Record.

Note: You cannot initialize the CallPilot Mini using a telephone. To initialize a CallPilot

Mini, use CallPilot Manager.

If you initialized CallPilot 150 using CallPilot Manager, you do not need to initialize

CallPilot 150 using a telephone.

Feature Code name Default Number

Used By

Agent Login

≤·‚› ≤·

_____ _____ Call Center only

Busy Mode

≤·‚° ≤·

_____ _____ Call Center only

Queue Status

≤·‚· ≤·

_____ _____ Call Center only

Leave Message

≤·°‚ ≤·