Nortel-networks NN43001-106 Manual de usuario descargar pdf (Pagina 263)

100

101

Feature operation 263

Break-In to a conference

Party A (either internal or external) calls the attendant, the attendant calls

party B who is involved in a conference call with parties C and D. The

attendant presses the BKI key to intrude into the conversation. At this point,

the attendant, party B and all the original conferees are in conversation with

intrusion tone provided, while par ty A is on HOLD. The BKI and EXCL SRC

indicators are active. The DEST indicator is ﬂashing and the BKI status is

’Consultation Only’.

At this point, the attendant may press the BKI key to talk directly to party B

without intrusion tone. The Break-In indicator ﬂashes at 60 ipm. The original

conference is excluded from party B (the other parties in the conference

remain connected without intrusion tone). Party A is still excluded on

the attendant loop and the attendant is talking directly to party B without

intrusion tone.

While in this state, the following situations can occur:

Attendant actions

Break-In The attendant may press the ﬂashing BKI key. The original

conference is reestablished with intrusion tone. The BKI indicator rever ts

to active.

Exclude Destination The attendant may press the EXCL DEST key to

return to the incoming call. The original conference is reestablished and

party A is connected to the attendant.

Release The attendant is not allowed to extend the original call to the

wanted party B by pressing the RLS key. The operation of the RLS key

causes the secrecy to be turned off and the situation reverts to a Break-In

conference.

Release Destination The attendant may press the RLS DEST key.

The BKI, EXCL SRC and EXCL DEST indicators are off and party A is

reconnected to the attendant. The original conference (B, C, and D) is

reestablished.

Undesired party action All but one of the conferees (C or D) go on-hook.

The last undesired party will start getting the intrusion tone once again. The

situation reverts to the previously described operation (See "Undesired

party action" (page 261)).

Desired party action At this point, if party B goes on-hook, party B is

re-rung by the attendant and the conferees are left in conference without

party B and without intr usion tone. The BKI indicator goes off, the attendant

hears r ingback tone, and the DEST indicator winks at 30 ipm. The attendant

can extend the call as normal.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

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Nortel-networks NN43001-106 Manual de usuario Pagina 263

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