Nortel Networks DMS/MSL-100 Manual de usuario descargar pdf (Pagina 44)

44 Symposium Call Center Server

Configuring the switch Standard 1.0

Configuring BGDATA

Introduction

Table BGDATA allows you to configure multiple switches so that they can share

MDC features. This table associates a business group ID (BGID) with a

customer group. A business group is an entity that represents your organization

on the switch.

Note: In CCM010/SCAI12, the switch network ID is used as the node ID.

To update table BGDATA

1 Edit the BGDATA table by typing table BGDATA and pressing Enter.

Result: The > prompt appears.

2 Type add and press Enter.

Result: The BGID prompt appears.

3 Type the Business Group ID, in the format LOCAL GRPNUM, and press

Enter.

Result: The BGXLA prompt appears.

4 Type $ and press Enter.

Result: The OPTIONS prompt appears.

5 Type CUSTGRP and press Enter.

Result: The CUSTGRP prompt appears.

6 Type the name of your customer group and press Enter.

Result: The MBG prompt appears.

7 Type n and press Enter.

Result: The NUMLINES prompt appears.

8 Type 0 (zero) and press Enter.

Result: The INTRAGRP prompt appears.

9 Type y and press Enter.

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Nortel Networks DMS/MSL-100 Manual de usuario Pagina 44