Nortel Networks DMS/MSL-100 Manual de usuario descargar pdf (Pagina 46)

46 Symposium Call Center Server

Configuring the switch Standard 1.0

Configuring SCAIGRP

Introduction

Table SCAIGRP associates a business group ID for a customer group with one

or more linksets. Each group is given a password, network node ID, linkset, and

an associated BGID. These parameters allow Symposium Call Center Server to

log on to the switch.

To update table SCAIGRP

1 Edit the SCAIGRP table by typing table SCAIGRP and pressing Enter.

Result: The > prompt appears.

2 Type add and press Enter.

Result: The SCAIGNAM prompt appears.

3 Enter the SCAIGRP name.

Result: The PASSWORD prompt appears. For more information, see,

“Switch Password” on page 85.

4 Enter the password that Symposium Call Center Server uses to log on to

the switch.

Result: The NETNODID prompt appears.

5 Enter the customer network ID that you defined in table CUSTNTWK.

Result: The BGID prompt appears.

6 Enter the business group ID that you defined in table BGDATA.

Result: The OPTIONS prompt appears.

7 Configure the following option for Symposium Call Center Server:

Result: The utility prompts you to save the new configuration.

8 Type Y and press Enter.

9 To exit from the table, type quit and press Enter.

Option Value

LINKSET The linkset name defined for the server in table SCAICOMS.

You must type $ after the last linkset name for the group.

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Nortel Networks DMS/MSL-100 Manual de usuario Pagina 46