Nortel Networks DMS/MSL-100 Manual de usuario descargar pdf (Pagina 89)

Symposium and DMS/MSL-100 Switch Guide 89

April 2004 Verifying the configuration

Verifying that the server can log on to the

switch

Introduction

Symposium Call Center Server attempts to log on to the switch at startup and—

if the link goes down—whenever the link becomes available. To allow the server

to log on, the following conditions must be met:

! The ICM link between the switch and Symposium Call Center Server must

be correctly configured.

! The server logon parameters must be correctly configured.

To verify the integrity of the ICM link

1 At the switch, use the SNPINGCI utility to ping the ELAN IP address of the

server in Symposium Call Center Server. (For more information about the

SNPINGCI utility, refer to the DMS Utilities Guide.)

2 On Symposium Call Center Server, open a DOS window and use the PING

command to ping the switch IP address (specified for parameter

CMIPADDR in table IPNETWORK).

If the connection fails, the link is incorrectly configured. You must confirm that

the configuration information entered on Symposium Call Center Server

matches the information defined in the resources configured on the switch.

Note: If you receive the message “destination net unreachable” when using the

ping command, it might be necessary to add a static route to the switch.

To create a static route

1 On Symposium Call Center Server, from the Start menu, select Programs

➝ MS-DOS Prompt.

Result: The MS-DOS Prompt window appears.

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Nortel Networks DMS/MSL-100 Manual de usuario Pagina 89