Nortel Networks DMS/MSL-100 Manual de usuario descargar pdf (Pagina 97)

Symposium and DMS/MSL-100 Switch Guide 97

April 2004 Verifying the configuration

Verifying that music and RAN routes are

correctly configured

Introduction

If music and RAN routes are correctly configured, calls receive the correct

recorded announcement or music treatment.

Before you begin

Before using this procedure, complete these tasks:

1. Define a CDN. Ensure that it is correctly configured on both the switch and

Symposium Call Center Server.

2. Define two RAN routes. Ensure that the routes are correctly configured on

both the switch and Symposium Call Center Server. For information on

defining RAN routes, refer to the Administrator’s Guide. If you are using

the Symposium Call Center Web Client, refer to the Symposium Call

Center Web Client Guide and online Help for detailed instructions.

3. Define two music routes. Ensure that the routes are correctly configured on

both the switch and Symposium Call Center Server. For information on

defining music routes, refer to the Administrator’s Guide. If you are using

the Symposium Call Center Web Client, refer to the Symposium Call

Center Web Client Guide and online Help for detailed instructions.

4. Create a Master script similar to the following sample, validate it, and

activate it. For information on creating a Master script, refer to the

Scripting Guide.

Sample script

GIVE RINGBACK

WAIT 2

GIVE MUSIC pop_music_gv

WAIT 2

GIVE MUSIC classical_music_gv

1 2 ... 92 93 94 95 96 97 98 99 100 101 102 ... 143 144

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Nortel Networks DMS/MSL-100 Manual de usuario Pagina 97