Nortel Networks P0887496 Manual de usuario descargar pdf (Pagina 33)

Working with the Attendant main window

P0887496 01 Norstar PC Console 1.1 User Guide

Caller menu

The

Caller

menu commands are:

Transfer to Target

transfers the active call to the extension in the

Target

box.

The

Transfer

button performs the same function.

Screen Transfer

screens a call transfer of an active call to the extension

number in the

Target

box. The caller is automatically put on-

hold when the

Screen Transfer

menu option is clicked and

then connected when you click

Transfer Now

in the

Screen

Transfer

dialog box. The

Screen

button performs the same

function. Refer to Parking, holding and screening calls

page 47.

Transfer to VMail

transfers the active call to the voice mailbox of the extension

in the

Target

box. The

VMTransfer

button performs the

same function.

Answer Next

answers the next call in the queue.

Hold

places an active call on hold. The

Hold

button performs the

same function. Refer to Parking, holding and screening calls

on page 47.

Release

disconnects the active call. The

Release

button performs

the same function.

Park

places the active call in park so that you can page the

person whose extension is in the

Target

box. A list of all

calls parked by all attendant consoles is displayed in the

Parked Calls

dialog box when you click on

View Parked

Calls

on the

Caller

menu. The call can be retrieved from the

View Parked Calls

dialog box by pressing

Retrieve

. For

more information on viewing parked calls, refer to Parking,

holding and screening calls on page 47. The

Park/Page

button performs the same function.

1 2 ... 28 29 30 31 32 33 34 35 36 37 38 ... 94 95

Comentarios a estos manuales

Sin comentarios

Nortel Networks P0887496 Manual de usuario Pagina 33

Comentarios a estos manuales

Relacionado con productos y manuales para Software Nortel Networks P0887496