
64
Maintaining caller and employee information
Norstar PC Console 1.1 User Guide P0887496 01
To search by department:
Note:
A department search takes priority over a name search.
1. Click the down arrow of the
Department
box in the
Directory
group box. A list of depart-
ments that are associated with extensions appear in the drop down list. The name of the
department for each extension is created in the
Edit Employee Information
dialog box.
2. Click the department name from the drop down list and the department name appears in
the
Department
box.
3. Click . All extensions matching the department are displayed in a list under the
Full
tab
Directory
view.
To search for an individual within a department:
1. Select the department in the
Department
box.
2. Type the name in the
Find
box.
3. Click . All extensions matching the name within the department are shown in a
list under the
Full
tab
Directory
view.
Resetting the Full tab view
The
Full
tab view can be reset to the default display.
To reset the
Full
tab view:
1. Click in the
Directory
group area.
Regardless of the
Directory
view, the
Full
tab view appears with all extension, names, notes
and department information. Use this button to restore the
Directory
view after you perform a
search.
Editing employee information
Employee information can be easily edited by adding or changing an extension, changing the
person status of an extension or by creating a new name for an extension.
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