Nortel Networks P0887496 Manual de usuario descargar pdf (Pagina 50)

Handling calls

Norstar PC Console 1.1 User Guide P0887496 01

Using the Directory tab views

The tab view area in the

Directory

group box contains various views of extensions.

To search by Extension or Name:

1. Click the

Full

BLF

Assigned

Selected

tab.

2. Click the extension, the name or the department of the employee being called in the list.

The name and/or extension number now appears in the

Target

box.

3. Click

Transfer

Using the Directory Find box

Use the

Directory Find

box to search by name.

To search by Name and place the target extension in the

Target

box:

1. Position the cursor in the

Find

box.

2. Type the first letter or letters of the person’s last name or first name, depending on how the

employee names were entered. For example, if they were entered “Jane Doe”, type “j”. If

they were entered “Doe, Jane”, type “d”.

3. Click

Find

. All matching names are displayed in a list under the

Full

tab.

4. In the

Directory

list box, click the name of the employee being called. The name now

appears in the

Target

box.

5. To restore all names in the

Full

tab view, click

Show All

After the search result is shown in the

Full

tab view, the

BLF

Selected

and

Assigned

tab

views remain unchanged.

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Nortel Networks P0887496 Manual de usuario Pagina 50

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