Nortel Networks P0887496 Manual de usuario descargar pdf (Pagina 45)

Working with the Attendant main window

P0887496 01 Norstar PC Console 1.1 User Guide

Directory list employee and extension information

Each one of the

Directory

list tab views contains the following types of employee and

extension information.

Note

: The first two columns are not labeled and contain icons only,

no text.

BLF

also displays all extensions that are connected to the

Norstar ICS. As in

Full

tab view, the

BLF

(Busy Lamp Field)

tab view includes wireless Companion telephones, Norstar

Voice Mail extensions and Hunt group extensions. This view,

however, only displays the person status icon, telephone

status icon and employee name. This allows more

extensions to be displayed at once.

Assigned

displays specific extensions for which an assistant attendant

is responsible. Like the

Full

tab view, the

Assigned

tab view

displays the maximum amount of extension and employee

information allowed in the

Directory

list. Extensions are

assigned or removed from the

Assigned

tab view in the

Options

dialog box. Refer to Assistant attendant setup

page 16.

Selected

displays a subset of the

Full

tab extensions. Like the

Full

tab view, the

Selected

tab view displays the maximum

amount of extension and employee information allowed in

the

Directory

list. Selected extensions are particularly

useful when the attendant directs incoming calls to a limited

number of extensions and wants to display only those

extensions. Extensions are added or removed from the

Selected

tab in the

Options

dialog box.

person status icon

This is the left most column in the

Directory

list views and

does not have a column heading. It may contain an icon or

be blank. The person status icon provides an indication of

the physical location of the employee. Refer to Search and

edit functions in the Directory group box on page 36.

telephone status icon

This is the second column from the left in the

Directory

list

views and does not have a column heading. The telephone

icons show the current status of the telephones connected

to your Norstar ICS. They also show additional information

such as whether the extension is ready to receive calls or

has been placed on Do Not Disturb (DND). The telephone

icons are:

1 2 ... 40 41 42 43 44 45 46 47 48 49 50 ... 94 95

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