Nortel Networks P0887496 Manual de usuario descargar pdf (Pagina 39)

Working with the Attendant main window

P0887496 01 Norstar PC Console 1.1 User Guide

The Edit Caller Information dialog box

This dialog box is displayed when you click the

Edit

button in the

Caller Information

group

box. This is where information about callers is changed or added.

The

Edit Caller Information

dialog box contains the following boxes. Most are editable unless

otherwise indicated.

•

Name

box contains the caller’s name. A first time caller name would be the Caller ID name

provided by the telephone company. You can change this Caller ID name to the actual

caller’s name.

•

Caller Type

box contains the classification of the caller. There are five types to choose

from: Unclassified, Personal, Employee, Vendor and Customer.

•

Company

box contains the name of the company associated with the caller. The

Caller ID

name is automatically filled in this box. It can be edited here or in the

Caller Information

group box.

•

Phone

box contains the telephone number of the caller.

•

City

State/Province

, and

ZIP/Postal Code

boxes are related to the caller.

•

Caller ID Name

and

Caller ID Number

boxes contain information provided through sub-

scription by the public switched telephone network.

•

Record Number

box contains a unique caller record identifier number. This box is not

editable.

•

Contacts

boxes list the caller’s three most frequently called persons in your company.

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Nortel Networks P0887496 Manual de usuario Pagina 39

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