
36
Working with the Attendant main window
Norstar PC Console 1.1 User Guide P0887496 01
Search and edit functions in the Directory group box
The buttons and boxes in the
Directory
group box are used to search for and edit employee
information that appears in the
Directory
list. They are listed below.
indicates the person status of the employee.
When an option is selected from the drop-
down list box, a corresponding icon appears in
the first column of the
Directory
list. The
available options are: None, Not at Desk,
and Out of Office, .
used to enter information about individual
employees.
changes the caller/Caller ID record to an
employee record when an employee calls in
from outside. This prevents an employee name
from appearing in the caller record related to
the Caller ID name/number.
is used to search for names of individual
employees or groups of employees by
department. The top box is used to search for
employee by name and the bottom box is used
to search by department. Enter the first few
letters of a name in the top box then click
Find
.
All of the names that start with those letters
are displayed in the
Directory
list. To search
by department, choose a department from the
Department
box drop-down list, then click
Find
. All of the employees in the selected
department are displayed in the
Directory
list.
resets the
Full
tab
Directory
view to display all
names and extensions.
opens the
Edit Employee Information
dialog
box. If you have a name/extension highlighted
in the
Directory
list, information pertaining to
that name/extension appears in the dialog box.
If you have not selected a name/extension,
then the
Edit Employee Information
dialog
box is blank. You can also access the
Edit
Employee Information
window by clicking the
Edit
menu then clicking
Employee
Information
. Refer to The Edit Employee
Information dialog box. on page 37and
Maintaining employee information
on page 61.
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