Nortel Networks P0887496 Manual de usuario descargar pdf (Pagina 41)

Working with the Attendant main window

P0887496 01 Norstar PC Console 1.1 User Guide

The following buttons appear in the call processing area:

Using the Directory group box

The

Directory

group box also contains buttons and boxes for searching and editing extension

and employee information.

The

Target

box is used to enter the extension or telephone

number to be called.

transfers the active call to the extension number in the

Target

box.

screens a call transfer of an active call to the extension

number in the

Target

box. Click

Screen

and the caller is

automatically put on hold. The caller is connected to the

Target

extension when you click

Transfer

Now

in the

Screen Transfer

dialog box.

opens the

Page

dialog box.

makes a call from the attendant’s extension to the number in

the

Target

box.

transfers the active call to the voice mailbox of the extension

in the

Target

box so the caller can leave a message.

places a call on hold at the target extension.

accesses Centrex/CO line features (such as off-premise

transfer or conference) or other systems or carriers while on

an outside call. It is also used to tone dial the digits in the

Target

box.

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Nortel Networks P0887496 Manual de usuario Pagina 41

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