Nortel Networks P0887496 Manual de usuario descargar pdf (Pagina 71)

Maintaining caller and employee information

P0887496 01 Norstar PC Console 1.1 User Guide

To add or change an extension:

1. In any

Directory

tab view (

Full

BLF

Selected

Assigned

), click the extension in the

Directory

list about which you wish to change or add information.

2. Click in the

Directory

group box. The

Edit Employee Information

dialog box

opens. It allows you to create or edit information in the employee database.

3. Position the cursor in any editable box and type in the new information.

4. Click

Save

to save the changes to the database and to automatically apply the changes to

the employee’s extension in the

Directory

5. Click

to close the

Edit Employee Information

window.

To change the Person status of an extension:

1. In any of the

Directory

views (Full, BLF, Assigned or Selected), click the extension.

2. Click the drop down arrow of the

Status

box (found in the

Directory

group box).

3. Click the status from the drop down list, either None, Not at desk or Out of office. The

status you chose now appears as an icon in the

Directory

view to the far left of the

extension Name.

There is no icon for None. Instead, a blank space appears next to the person’s telephone

status if this is selected. or appear when

Out of office

Not at desk

(respectively) are selected from the list.

Note

: Do not type in the

Status

box.

Creating a new name for an extension

You can change the name of an employee assigned to an extension.

To create a new name for an extension:

1. In the

Directory

group box, click

Edit

Edit Employee Information

dialog box

appears.

2. Click . The cursor is positioned in the

Name

box and the

Name

box is ready

for editing. All other boxes in the

Edit Employee Information

dialog box are unchanged.

3. Type in the new employee’s name.

4. Click

Save

when done.

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Nortel Networks P0887496 Manual de usuario Pagina 71

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